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Data retention

This page describes how long each type of data is kept in the Autonomous Inbox.

Active workspaces​

Data typeRetention
Emails12 months
AgentRuns12 months
SystemEvents12 months
WebhookDeliveries12 months
Raw .eml (S3)12 months
Workspaces, Inboxes, Agents, WebhooksIndefinitely

A daily cron job hard-deletes Email, AgentRun, SystemEvent and WebhookDelivery rows older than 12 months. A workspace may lower this window (never raise it) via metadata.retention_months.

Right to erasure​

DELETE /v1/emails/{id}?hard=true soft-deletes the email immediately and queues a hard-delete (including the S3 object) within 30 days.

Encryption​

Data is encrypted at rest (Postgres and S3 with KMS) and in transit (TLS 1.2+ on every endpoint, plus mTLS on /v1/*). Webhook signing secrets and other sensitive fields are additionally encrypted at the application layer with AES-256-GCM via KMS.

The retention windows above may change at any time.